Seven valuable lessons Western retailers can learn from China

The baby products section of an RT-Mart hypermarket, backed by Alibaba, in Shanghai. Alibaba has applied the "new retail" concept to some 400 brick-and-mortar stores in Chinese cities.PHOTO: BLOOMBERG

From facial recognition payments to super fast delivery and even in-store childcare services, there is a lot that Western countries could learn from the ‘new retail’ concept in China. ‘New Retail’ The term ‘new retail’, coined in 2016 by Jack Ma, Alibaba founder, describes the future of retail in China. It’s a future focused on […]